Terms of Service

return policy:

Return requests must be submitted within a certain time of purchase, usually within 7 days of purchase. Late applications may not be processed.
Returned merchandise must be intact, unused and undamaged. Stores may refuse returns if items are damaged or missing accessories.
Certain items, such as personal hygiene products or food, may not be eligible for returns. Please read the return policy on the product carefully before purchasing or check with the store clerk.
Once the returned item has been inspected and meets the return conditions, the store will process your refund request.
Refunds will be made to your original payment method and processed within a certain period of time after approval. Refund times may vary depending on the store's policy.
If you paid cash, the store may refund the money in cash. If you used a credit card or other electronic payment method, the store may need your information to issue a refund.

Return procedure:

Please go to the store with your purchase receipt or relevant documents and make a return request to the store clerk.
The store associate will guide you through the return process, including filling out a return request form or providing the necessary information.
Please make sure to properly package and protect the item when returning it to avoid damage during shipping. The store may require you to show a return receipt or proof of return.

Return shipping costs:

If the return is due to a product defect or a store error, the store may be responsible for the return shipping costs.

Information collection:

We may collect personal information that you actively provide when purchasing goods or using our websites or applications, such as name, address, phone number, email address, etc.
We may automatically collect certain non-personally identifiable information, including your IP address, browser type, date and time of visit, pages visited and type of device used.

Information usage:

We use the personal information you provide to process your order, provide customer service, answer your inquiries, and send you relevant notifications.
Non-personally identifiable information may be used to analyze and improve our websites, applications and services to provide a better user experience.

Information sharing:

We do not sell, rent or exchange your personal information with third parties.
We may cooperate with trusted information processing service providers to assist us in managing and processing your information, but these partners must comply with our privacy policy and corresponding laws and regulations.
We may share your information as required by law or to protect ours or others' rights, property or safety.

Information Security:

We take reasonable security measures to protect your personal information from unauthorized access, use or disclosure.
You are also responsible for protecting your personal information, such as not disclosing your account information to others, changing your password regularly, etc.

We reserve the right to update the Privacy Policy at any time and will notify you before the updated policy takes effect.
Please check our Privacy Policy regularly for the latest information.